EQF/MQF Level 4 Award in Supporting Individuals with Disabilities

Course Description

This course builds on existing knowledge and experience and is aimed at providing the student with advanced knowledge, skills and competences required to work and progress in the caring profession within the disability sector. The overall objectives of the Award are to engage students in learning that is relevant to their profession and to further develop a range of skills and techniques, personal skills and attributes necessary for a successful career.

In 2025, the pass rate for the course was 96%.

The accreditation category of the Programme is Further Education.

Learning Outcomes

By the end of the course programme, students will be able to:

  • Understand the context of supporting individuals with disabilities
  • Understand the importance of diversity, equality and inclusion.
  • Understand the context of supporting skills for everyday life.
  • Understand principles for supporting independence in the tasks of daily living.
  • Understand the role that leisure activities play in a disability setting.
  • Understand the role of learning and development activities in meeting the needs of a person with a disability.
  • Understand the importance of reflection on, evaluation and improvement of personal and professional practice.
  • Use effective communication and build relationships in disability support.
  • Support individuals to identify and plan for leisure activities.
  • Facilitate learning and development activities with individuals.
  • Support individuals to manage their finances.
  • Effective team and joint working in disability support.
  • Raising awareness of disabilities.
  • Promote communication in health care settings.
  • Promote and implement health and safety in health and social care.

Target Candidates

The Award is aimed at students who already possess a Level 3 qualification in health and social care or relevant experience and wish to develop their knowledge and at a higher level in order to progress in their career towards focusing on supporting individuals with disabilities and challenging behaviours.

Course Code Duration Credit Value Next Intake FT/PT
LW/HSC/004 3 months 12 ECTS June 2026 PT
Contact Hours Placement Hours Self Study Hours Assessment Hours Total Learning Hours
60 55 141 44 300

Mode of Training

Lectures and workshops

Modules are delivered in the evening, twice a week.

Language of instruction is English.

Assessment

Assignments, Case studies,
Portfolio of evidence.

Refer to Policy LWP21 – Assessment

Awarding Body

Learning Works

Course Structure

Module 1: Introduction to the Context of Supporting Individuals with Disabilities (1 ECTS)

This unit explores the meaning of disability and considers issues closely linked with disability support. These include an awareness of how the attitudes and beliefs of others affect individuals who have disabilities. The unit introduces themes of inclusion, human rights, advocacy, empowerment and active participation and also considers the central place of communication in working with individuals who have disabilities.

  • Demonstrate understanding of the nature and characteristics of disability

  • Demonstrate understanding of the medical and social models of disability

  • Evaluate the possible impact on a family of having a member with a disability

  • Contribute to carrying out and evaluating client assessment

  • Describe ways to build empowerment and active participation into everyday support with individuals with disabilities

  • Interact with individuals/persons with a disability whilst adhering to a set of guidelines relating to disability etiquette

  • Legislation and policies that are designed to promote the human rights, inclusion, equal life chances and citizenship of individuals with disabilities

  • Types of disabilities and examples of causes of disabilities

  • Types of interventions

  • Ways of promoting communication with individuals with disabilities

  • Positive and negative aspects of being labelled as having a disability

  • Changes in attitudes in relation to individuals with disabilities

  • Types of challenging behavior

  • The Arousal Curve

  • Explain what is meant by ‘disability’ and give examples of causes of disabilities

  • Implement safeguards that must be in place if restrictive physical interventions are used

  • Identify and evaluate triggers and possible causes of challenging behavior

  • Take appropriate action to promote positive attitudes towards individuals with disabilities and their family carers

  • Distinguish between past ways of working and present services

  • Participate in client assessment

  • Decide when restrictive interventions may and may not be used

  • Distinguish between impairment and disability

  • Promote communication with individuals with disabilities

  • Identify ways of adapting verbal communication when communicating with individuals who have disabilities

  • Identify ways of adapting non-verbal communication when communicating with individuals who have disabilities

  • Explain why it is important to use language that is both ‘age appropriate’ and ‘ability appropriate’ when communicating with individuals with disabilities

  • Total Contact Hours: 5
  • Supervised Placement & Practice Hours: 0
  • Self-Study Hours: 18
  • Assessment Hours: 2
  • Total Learning Hours of this Module: 25

Module 2: Communication in a Disability Setting (3 ECTS)

This unit aims to enable the learner to use effective communication skills to develop and sustain relationships with service users, carers and colleagues. It also looks at how to support service users in building and managing their social networks because the strength of an individual’s social network is a key factor in maintaining an individual’s well-being and mental health. It provides the learner with the knowledge and skills that address personal interaction and the use of special methods and aids to promote communication.

  • Contribute to establishing the nature of specific communication needs of individuals and ways to address them

  • Meet the communication and language needs, wishes and preferences of individuals

  • Overcome barriers to communication

  • Support an individual to develop communication methods that will help them to understand others and be understood by them

  • Support others to understand and interpret the individual’s communication

  • Different reasons people communicate

  • Factors to consider when promoting effective communication

  • Barriers to effective communication

  • A range of communication methods and styles to meet individual needs

  • Key principles for communication and relationships in disability support work

  • Reliability

  • Clarity about boundaries

  • Being genuine

  • Positive attitude and hopefulness

  • Open to ideas

  • Non-judgemental

  • Active listening

  • Showing respect

  • Realistic expectations

  • Sharing information

  • Working together as equal partners

  • Identify barriers to effective communication

  • Demonstrate how to overcome common barriers to communication and relationships between service users and disability support workers

  • Demonstrate how to respond to an individual’s reactions

  • Demonstrate strategies that can be used to clarify misunderstandings

  • Demonstrate ways to maintain confidentiality in day to day communication

  • Work in partnership with the individual and others to identify the individual’s specific communication needs

  • Collate information about an individual’s communication needs and the support provided

  • Apply strategies to promote effective team and joint working

  • Overcome common barriers to effective working relationships between individuals within a home team

  • Demonstrate dependability in carrying out actions agreed with families

  • Evaluate the role of effective communication in building relationships and promoting recovery of individuals

  • Analyze features of the environment that may help or hinder communication

  • Monitor a person’s responses during and after the interaction to check the effectiveness of communication

  • Review an individual’s communication needs and the support provided to address them

  • Contribute to evaluating the effectiveness of agreed methods of communication and support provided

  • Analyze the contribution of families to the care and/or support of individuals

  • Apply key communication skills to build and sustain relationships in a disability support context including:

    • Active listening

    • Empathy and validation

    • Types of questions

    • Checking understanding

    • Summarising

  • Interact with individuals using their preferred communication

  • Explain how to enable carers, family and friends of people with disabilities to access support

  • Identify specialist services relating to communication technology and aids

  • Support the use of communication technology and aids

  • Total Contact Hours: 15
  • Supervised Placement & Practice Hours: 25
  • Self-Study Hours: 5
  • Assessment Hours: 5
  • Total Learning Hours of this Module: 50

Module 3: Managing Risk, Emergency and Crisis in a Disability Support Setting (2 ECTS)

This unit looks at the area of risk management by providing the learner with the knowledge and skills to effectively analyse and mitigate risk within the context of disability support. The unit also looks at the procedures and mechanisms available for the support of an individual with a disability in an emergency or crisis situation.

  • Contribute to support of positive risk-taking for individuals

  • Promote and implement health and safety in health and social care

  • Support positive risk taking for individuals

  • Support individuals who are distressed

  • Carry out own responsibilities for health and safety

  • Principles of positive risk taking for individuals with disabilities

  • Procedures for responding to accidents and sudden illness

  • Legislation relating to health and safety in a health or social care work setting

  • Risk factors that should be considered during risk assessment for an individual in different types of risk situations

  • Features of a person-centered approach to risk assessment

  • Types of accidents and sudden illness that may occur in own work setting

  • Procedures to be followed if an accident or sudden illness should occur

  • Apply a person-centered approach to risk assessment

  • Apply the principles and methods of a person-centered approach to each of the different stages of the process of risk assessment

  • Apply a human rights-based approach to risk management

  • Use policies and procedures or other agreed ways of working that relate to health and safety

  • Explain how the principle of ‘Duty of Care’ can be maintained whilst supporting individuals to take risks

  • Record and report incidents, discussions and decisions concerning risk taking

  • Complete a risk assessment with an individual following agreed ways of working

  • Review and revise the risk assessment with the individual

  • Demonstrate ways to minimise potential risks and hazards

  • Identify aspects of everyday life in which risk plays a part

  • Analyze why individuals with disabilities may be at risk of different forms of abuse, exploitation and harm in different areas of their lives

  • Analyze the main health and safety responsibilities of:

    • Self

    • The employer or manager

    • Others in the work setting

  • Distinguish between a service focused approach to risk assessment and a person-centered approach

  • Analyze how own values, belief systems and experiences may affect working practice when supporting an individual to take risks

  • Analyze factors that tend to trigger own stress

  • Identify common signs and indicators of stress

  • Evaluate how working with an individual who is distressed may impact on own well-being

  • Explain the potential positive and negative consequences of the choices made about taking risks

  • Communicate the content of the risk assessment to others

  • Total Contact Hours: 10
  • Supervised Placement & Practice Hours: 5
  • Self-Study Hours: 27
  • Assessment Hours: 8
  • Total Learning Hours of this Module: 50

Module 4: Ethics in a Disability Support Setting  (1 ECTS)

This unit introduces students to the ethical principles and moral dilemmas within the context of supporting persons with mental health problems and how these are reflected in legislation. In parallel the unit will focus on the important themes related with ethical approach. These include dignity, quality of life, and the rights of the individual.

  • Work in an inclusive way

  • Promote diversity, equality and inclusion

  • Ensure confidentiality in day to day communication, in line with agreed ways of working

  • Maintain the confidentiality of the individual, self, and colleagues according to the procedures of the service

  • Promote equality and dignity in work practices

  • Comply with legal and organisational requirements and policies relevant to the functions being carried out

  • Legislation and codes of practice relating to equality, diversity and discrimination

  • Rights of individuals and virtues of practice

  • Demonstrate actions that model inclusive practice

  • Demonstrate how to support others to promote equality and rights

  • Challenge discrimination in a way that promotes change

  • Apply principles and practices relating to confidentiality

  • Promote dignity in work practices

  • Evaluate how and when to seek advice about confidentiality

  • Identify the potential effects of discrimination

  • Acknowledge individuals and their rights

  • Interact with individuals in a way that respects their beliefs, culture, values and preferences

  • Explain how and when to seek advice in ethical challenges

  • Total Contact Hours: 5
  • Supervised Placement & Practice Hours: 0
  • Self-Study Hours: 15
  • Assessment Hours: 5
  • Total Learning Hours of this Module: 25

Module 5: Practical Care for Individuals with a Disability (4 ECTS)

This unit provides the learner with the knowledge and skills required to support individuals in:

  • the tasks of daily living.
  • personal hygiene.
  • managing finances.
  • preparing and settling in to new home environments
  • taking part in leisure activities.
  • taking part in learning or development activities. 
  • maintaining and developing skills for every-day life.
  • accessing and using services and facilities
  • accessing education, training and employment
  • continuing recommended therapies

and promote their independence in these areas.

  • Promote independence in the tasks of daily living through active participation

  • Identify suitable opportunities for an individual to learn or practise skills for daily living

  • Establish what support is required for daily living

  • Access additional guidance to resolve any difficulties or concerns about support for daily living tasks

  • Understand the importance of good personal hygiene

  • Maintain dignity of an individual when supporting personal hygiene

  • Understand factors affecting a move to a new home environment

  • Provide support for managing finances in a way that promotes active participation and safeguards the individual

  • Provide support to continue recommended therapy

  • Promote active participation during therapy

  • Effects of poor personal hygiene on health and well-being

  • Roles for providing support

  • Basic knowledge of food preparation

  • Ways of working that recognize an individual’s right to participate in the activities and relationships of everyday life as independently as possible

  • Policies and procedures related to:

    • Personal hygiene and safety

    • Daily living tasks

    • Home security

    • Types of leisure activities

  • Factors affecting a move to a new home environment

  • Legislation, codes of practice and agreed ways of working that apply when providing support to manage financial affairs

  • Learning and development activities, related resources and equipment

  • Factors that influence individuals’ access to services and facilities

  • Barriers that individuals may encounter in accessing services and facilities

  • Legislation, guidance and codes of practice that support an individual to access training, education or employment

  • Benefits of recommended therapies to an individual’s health and wellbeing

  • Establish roles and responsibilities for providing support

  • Support the individual to plan meals that contribute to a healthy diet and reflect the individual’s culture and preferences

  • Support the individual to prepare food in a way that promotes active participation and safety

  • Provide support for buying and using household and personal items

  • Work with the individual to identify household and personal items that are needed

  • Support the individual to buy items in their preferred way

  • Support the individual to use items safely

  • Support the individual to keep their home clean in a way that promotes active participation and safety

  • Record changes in the individual’s circumstances that may affect the type or level of support required

  • Identify different activities that may be regarded as leisure activities

  • Work with the individual and others to develop a plan to support participation in a leisure activity

  • Explain the effects that moving may have on an individual and their personal relationships

  • Access information and advice to support an individual to move and settle into a new home environment

  • Support individuals to settle into new home environments

  • Support individuals to manage their finances independently

  • Work with the individual to identify the skills they have for managing their own finances

  • Contribute to applying for financial assistance

  • Facilitate learning and development activities with individuals

  • Support individuals to select services and facilities

  • Identify the assistance that is available to learning providers or employers to support individuals to access education, training or employment opportunities

  • Support an individual to identify, access and select preferred education, training or employment that meets needs and preferences

  • Support the individual to complete applications to access education, training or employment

  • Support the individual to prepare for interview or selection for education, training or employment

  • Establish what support is required for daily living

  • Analyse the effects of an individual’s culture or background on daily living tasks

  • Evaluate different risks to home security that may need to be addressed

  • Evaluate the effects of poor personal hygiene on health and well-being

  • Identify with the individual their recreational needs, preferences and interests

  • Analyse strategies that can help an individual move into a new home environment smoothly

  • Analyse strategies that can help an individual manage their own finances

  • Identify sources of information and advice about benefits and allowances

  • Evaluate methods, services and support for managing finances

  • Contribute to reviewing support for managing finances

  • Evaluate and review learning and development activities

  • Support individuals to plan for maintaining and developing skills for everyday life

  • Compare methods for developing and maintaining skills for everyday life

  • Analyse possible sources of conflict that may arise when planning for maintaining and developing skills for everyday life and ways to resolve them

  • Observe, record and report on observations during recommended therapy

  • Contribute to evaluation and review of recommended therapies

  • Clarify with the individual and others the requirements for supporting an individual’s independence in daily living tasks

  • Enable the individual to express views about the support provided to increase independence in daily living tasks

  • Address personal hygiene issues with the individual in a sensitive manner

  • Encourage and support individuals to participate in leisure activities

  • Provide an individual and others with information about the proposed new home environment

  • Work with the individual and others to identify and agree any changes that will help the individual to feel more comfortable in the new home environment

  • Provide feedback to an organisation or agency about the effectiveness of financial information or support

  • Explain the importance of recognising progress achieved through a learning or development activity

  • Encourage individuals to complete activities recommended by therapists

  • Describe how to overcome an individual’s fears or concerns about continuing a recommended therapy

  • Total Contact Hours: 20
  • Supervised Placement & Practice Hours: 25
  • Self-Study Hours: 40
  • Assessment Hours: 15
  • Total Learning Hours of this Module: 100

Module 6: Best Practices in the Context of Supporting of Individuals with Disabilities (1 ECTS)

This unit introduces learners with the knowledge and skills required to reflect on, evaluate one’s own professional practice with the intention to identify and develop best practices. This unit also looks at the importance of supervision, feedback and the formalisation of such practices.

  • Explain how supervision and support contribute to an effective working environment

  • Provide active support for individuals and key people

  • Identify what is required for competent, effective and safe practice

  • Requirements of the job role

  • Legislation, policy, good practice, organisational and professional codes of practice and ethical standards

  • Standard operating procedures (SOPs)

  • Drugs used in the context of supporting individuals with a disability

  • Reflect on own performance

  • Review performance in the job role

  • Use constructive feedback from individuals to develop practice

  • Implement a plan to improve performance

  • Prepare SMART objectives using available resources

  • Keep up to date records of your personal and professional development

  • Prioritise aspects of practice that need to be enhanced

  • Evaluate the effectiveness of the development plan

  • Review the impact of the plan on working practice

  • Distinguish supporting and empowering services

  • Implement identified development opportunities

  • Total Contact Hours: 5
  • Supervised Placement & Practice Hours: 0
  • Self-Study Hours: 16
  • Assessment Hours: 4
  • Total Learning Hours of this Module: 25

Entry Requirements

  • Learners need to satisfy the following criteria:
  • Ages 18 +
  • Be able to communicate both orally and written in the English Language
  • Hold a clean Police Conduct Certificate
  • Hold a MQF Level 3 qualification in Healthcare or equivalent or;
  • Have at least 1 year practical work experience in a related position.

For applicants who meet the criteria of admittance by experience only, a basic level of English which is demonstrated through the appropriate qualifications such as an ‘O’ level in English, a school leaving certificate with English indicated as a core subject or equivalent is needed.

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950.00

Price Policy:

All applicants must provide a digital copy of the following items, these can be uploaded after payment is complete. This is not required for Webinars:

  • ID Card (both sides) or Passport
  • Police Conduct (not older than 2 months) when the course requires it
  • Recent Photo or selfie
  • Certificates as per eligibility criteria

Link to Identity Malta’s VISA requirement for third country nationals:

For further information about any of our courses, contact us via email [email protected]

You may apply for this course online by clicking on the Apply Now button above. Alternatively, you may request a form from our administration office in Birkirkara. International candidates who apply need to provide a copy of a valid Visa for Malta (where applicable) and passport with their application.