Level 3 Award in professional Service in Hospitality, Food & Beverage


Quality service is fundamental to the hospitality industry and particularly within food & beverage sector in Malta and it is essential for those employed in this sector to provide professional high-quality service. Hence Learning Works has recognised the need for a course which is designed to give the flexibility for the learners to study, work and manage personal life to continue develop their vocational career. The Award provides a specialist work-related program of study that offers both breadth and depth of and understanding with the practical skills required in the Hospitality & F&B sectors.

This qualification is built in line with the National Occupational Standards in relation to hospitality in Malta and successful candidates should be eligible for employment in variety of contexts in food and beverage industry 

Target Candidates:

The Award is aimed at students who are currently working or desire to work in hospitality and waitering profession

Course Structure:

The Course is made up of 11 units with a total contact time of 120 hours with 24 ECVETs.

Unit Credits
Introduction to Hospitality & Catering 1
Service Etiquette & Styles of Service 1
Sequence of Service 3
Beverage: Knowledge & Service 4
Food: Knowledge 1
Food Preparation & Production 3
Health & Safety 1
HACCP Food Handling & Allergies 2
Understanding Guests & Customers: from Hosting to Handling Complaints 3
Communication & Teamwork for Quality Service 2
Banqueting & Events 3
Duration Certification
5 Months MQF Level 3 Award

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All applicants must provide a digital copy of the following items, these can be uploaded after payment is complete. This is not required for Webinars:

  • ID Card (both sides) or Passport
  • Recent Photo or selfie
  • Police Conduct (not older than 2 months)
  • Certificates as per eligibility criteria

For further information about any of our courses, contact Ms Christabelle Tabone via email.

You may apply for this course online by clicking on the Apply Now button above. Alternatively, you may request a form from our administration office in Mosta. International candidates who apply need to provide a copy of a valid Visa for Malta (where applicable) and passport with their application.